Privacy Policy

Forge Privacy Summary

We prioritize informed consent and transparency in all interactions involving our Forge Artificial Intelligence systems. Users are provided with clear explanations of how their data is used and must consent to the uses outlined in this Privacy Policy in order to use the product. Users also have the right to request the deletion, correction, or modification of their personally identifiable information at any time per the terms of this Privacy Policy.

Summary highlights 

1) What we store. We securely store data needed to operate Forge and provide the core service. You speak or type a short situation, Forge analyzes it to suggest a concrete step, and we retain the resulting structured coaching data and minimal history needed for features like Challenges, Orbit, and Accomplishments.

2) Human review. Human involvement in the review of your text is only allowed if you expressly permit it, unless we are required to do so by law.

3) Security. We encrypt data in transit with TLS and at rest with AES encryption. Forge runs on secure cloud infrastructure.

4) Deletion. You can request deletion of your Personally Identifiable Information. Upon request, we will delete data we have and can from our systems, subject to legal and operational exceptions described below.

5) No sale. We do not sell or lease your Personal Information to any third party. We may disclose personal information to third parties only for business purposes related to providing you services, as set forth in this Privacy Policy and the General Terms and Conditions.

More details can be found in the Forge Privacy Policy and Forge General Terms and Conditions.

Privacy Policy

Last Revised: April 2026

What we do: Forge is an action-first relationship coach that turns a short voice or text share into one clear step you can do today. Forge analyzes your input to suggest a tailored challenge and tracks recent effort so you can see momentum over time. Because analysis of your input is fundamental to delivering the service, we cannot provide Forge without performing this type of automated processing. Opting out of this analysis would be equivalent to opting out of the service itself.

We respect your privacy and are committed to protecting it through this Privacy Policy. “Forge,” “we,” “us,” and “our” refer to Forge. “You” and “your” refer to a visitor to the website at forgebonds.com or a user of the Forge product.

  1. General This Policy describes:

  • The types of information we collect from or about you when you visit or use our website or product.

  • How we handle information related to the product and any other applications we own or operate where this Policy is linked.

  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information collected on the website, in emails and other electronic messages, and in the product. It does not apply to information collected offline or via third-party sites that may link to or be accessible from the website.

  1. Terms of Service This Policy is incorporated by reference and should be read in conjunction with Forge’s General Terms and Conditions.

  2. The information we collect a) Personal Information Personal Information is information that identifies, relates to, describes, or could reasonably be linked with a particular user, household, or device. Depending on how you use Forge, we may collect:

  • Account and contact data: name, email address, username, authentication data

  • Relationship and usage data needed to provide the service: names you provide for contacts, capture text you submit, challenge selections and completion events, reminder settings, and preference choices

  • Device and technical data associated with your use of the service, described below

  • Minimal operational signals like the number of captures, timestamps, and challenge outcomes you choose to log via a completed Challenge or Quick Log.

a) Your capture text and related content are processed to generate suggestions. We store your input and outputs to operate core features (Capture, Challenges, Orbit, Accomplishments) and to allow you to access your history. A human will only read your input with your permission, unless we receive a subpoena or legal order, or disclosure is otherwise required by law.

b) Aggregated Consumer Information We create and use aggregated, de-identified usage data to improve Forge and for analytics, performance, and research. Aggregated data does not identify you and may be retained indefinitely.

c) Deidentified Information We may de-identify Personal Information, and we own such Deidentified Information. We may retain de-identified data indefinitely and use it for product improvement, analytics, and research.

d) Free-text boxes If you submit free-text messages to support or other contact forms, provide only relevant information and avoid sensitive data like Social Security numbers or payment card data unless necessary for the services.

e) Other sources If you register using a third-party identity provider, the provider controls the data you submit to them. We may receive basic profile data from the provider to create or update your Forge account.

f) Non-Personal Information We may collect non-personal usage metrics such as frequency and duration of use.

g) Recording use of the website and product We may use analytics and error logging to measure performance and troubleshoot issues, including pages visited, features used, device information, session duration, and crash reports.

h) Information we may collect on the website Examples include identifiers (name, email, IP address), network activity, and general geolocation via IP address. Some of this may be collected by service providers acting on our behalf.

  1. Automated information collection Website and product We may use cookies, web beacons, and similar technologies to collect information about your device and how you use the website or product.

  • Cookies: We may use session and persistent cookies, including strictly necessary, performance, and functionality cookies. You can disable cookies in your browser, which may limit functionality.

  • Analytics: We may use analytics providers to collect aggregated, non-personal information for technical and statistical analysis. For example, Google Analytics’ practices are described at https://policies.google.com/technologies/partner-sites.

  • Web beacons and embedded links: We may use web beacons and tracked links in emails to understand engagement, in aggregate.

  • Third-party services: We may engage service providers for hosting, analytics, error logging, customer support tools, and AI processing. Examples include Amazon Web Services for hosting, analytics providers, logging tools, and customer support platforms. These service providers act on our behalf under agreements that require appropriate protections.

  1. How we use your information We collect and use information to:

  • Provide, operate, and improve the website and product

  • Process your input to generate suggestions and challenges

  • Maintain your account and preferences

  • Provide customer support

  • Personalize and improve features, timing, and copy

  • Develop new features and services

  • Communicate important service updates and administrative messages

  • Conduct analytics, research, and security monitoring

  • Comply with legal and regulatory obligations

  • Any other purpose disclosed at collection or with your consent

  1. Data retention We keep Personal Information as long as reasonably necessary to provide the service and for compatible purposes such as security, legal compliance, and dispute resolution, or until you withdraw consent where applicable. We may retain Non-Personal, Deidentified, and Aggregated data indefinitely. Any voice audio captured via the microphone is transcribed into text and the original audio file is permanently deleted immediately. We maintain a strict zero-retention policy for raw audio.

  2. How we disclose your information We do not sell or lease your Personal Information to any third party.

We may disclose Personal Information for business purposes to:

  • Service providers: hosting, analytics, error logging, customer support, email delivery, payment processing (if applicable), and related infrastructure

  • Aggregated or de-identified uses: analytics, research, and business purposes that do not identify you

  • Legal reasons: to comply with law or valid legal process; to respond to lawful requests by authorities; to enforce agreements or policies; to investigate and prevent fraud or security issues; or to address emergencies involving potential harm

  • Business transfers: in connection with a merger, sale, or reorganization, subject to this Policy

We will not share your Personal Information with any affiliate entity for their own independent marketing unless you consent.

  1. Your choices and privacy preferences

  • Email preferences: You can opt out of marketing emails by using the unsubscribe link in our emails or by contacting us at feedback@forgebonds.com. We may still send essential service messages.

  • Access and correction: You can view and update your Personal Information in your account or by contacting us at feedback@forgebonds.com.

  • Deletion: You can request deletion of your account and Personal Information by contacting feedback@forgebonds.com. We will delete data we have and can, subject to exceptions such as legal record-keeping.

  1. Text messaging If we offer SMS, you may opt in to receive messages. Message and data rates may apply. You may opt out at any time per the instructions in our messages. No purchase is required to opt in.

  2. Minors We do not knowingly collect Personal Information from children under 13 without verifiable parental consent. If we learn we have collected such information, we will delete it except as needed to obtain consent.

  3. Third-party websites This Policy does not apply to third-party sites. Review third-party privacy policies before using their services.

  4. Your rights under state law We strive to honor applicable state privacy rights, including access, correction, deletion, and portability, subject to verification and legal exceptions. Contact feedback@forgebonds.com to exercise your rights. We do not sell or share Personal Information as defined under California law. We do not discriminate against users for exercising their rights.

  5. Location of our website and services We provide services from the United States. Your data may be processed and stored in the United States and other locations that may have different privacy laws. We will process your Personal Information in accordance with this Policy.

  6. Safeguarding the information we collect We use commercially reasonable technical, administrative, and physical safeguards to protect Personal Information. No security is perfect. Protect your account credentials and notify us promptly of any suspected unauthorized access.

  7. Changes to this Privacy Policy We may update this Policy from time to time. We will post the updated Policy with the revised date and, where required, notify you via email.

  8. How to contact us Questions about this Policy or your Personal Information: Email: feedback@forgebonds.com Mail: Cognovi Labs, 31 S Main St. Suite 12, Dayton, Ohio, 45402.

FORGE PRIVACY SUMMARY 

We prioritize informed consent and transparency in all interactions involving our Forge Artificial Intelligence systems. Users are provided with clear explanations of how their data is used and must consent to the uses outlined in this Privacy Policy in order to use the product. Users also have the right to request the deletion, correction, or modification of their personally identifiable information at any time per the terms of this Privacy Policy.

Summary highlights 

1) What we store. We securely store data needed to operate Forge and provide the core service. You speak or type a short situation, Forge analyzes it to suggest a concrete step, and we retain the resulting structured coaching data and minimal history needed for features like Challenges, Orbit, and Accomplishments.

2) Human review. Human involvement in the review of your text is only allowed if you expressly permit it, unless we are required to do so by law.

3) Security. We encrypt data in transit with TLS and at rest with AES encryption. Forge runs on secure cloud infrastructure.

4) Deletion. You can request deletion of your Personally Identifiable Information. Upon request, we will delete data we have and can from our systems, subject to legal and operational exceptions described below.

5) No sale. We do not sell or lease your Personal Information to any third party. We may disclose personal information to third parties only for business purposes related to providing you services, as set forth in this Privacy Policy and the General Terms and Conditions.

More details can be found in the Forge Privacy Policy and Forge General Terms and Conditions.

FORGE PRIVACY POLICY 

Last Revised: April 2026

What we do: Forge is an action-first relationship coach that turns a short voice or text share into one clear step you can do today. Forge analyzes your input to suggest a tailored challenge and tracks recent effort so you can see momentum over time. Because analysis of your input is fundamental to delivering the service, we cannot provide Forge without performing this type of automated processing. Opting out of this analysis would be equivalent to opting out of the service itself.

We respect your privacy and are committed to protecting it through this Privacy Policy. “Forge,” “we,” “us,” and “our” refer to Forge. “You” and “your” refer to a visitor to the website at forgebonds.com or a user of the Forge product.

  1. General This Policy describes:

  • The types of information we collect from or about you when you visit or use our website or product.

  • How we handle information related to the product and any other applications we own or operate where this Policy is linked.

  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information collected on the website, in emails and other electronic messages, and in the product. It does not apply to information collected offline or via third-party sites that may link to or be accessible from the website.

  1. Terms of Service This Policy is incorporated by reference and should be read in conjunction with Forge’s General Terms and Conditions.

  2. The information we collect a) Personal Information Personal Information is information that identifies, relates to, describes, or could reasonably be linked with a particular user, household, or device. Depending on how you use Forge, we may collect:

  • Account and contact data: name, email address, username, authentication data

  • Relationship and usage data needed to provide the service: names you provide for contacts, capture text you submit, challenge selections and completion events, reminder settings, and preference choices

  • Device and technical data associated with your use of the service, described below

  • Minimal operational signals like the number of captures, timestamps, and challenge outcomes you choose to log via a completed Challenge or Quick Log.

a) Your capture text and related content are processed to generate suggestions. We store your input and outputs to operate core features (Capture, Challenges, Orbit, Accomplishments) and to allow you to access your history. A human will only read your input with your permission, unless we receive a subpoena or legal order, or disclosure is otherwise required by law.

b) Aggregated Consumer Information We create and use aggregated, de-identified usage data to improve Forge and for analytics, performance, and research. Aggregated data does not identify you and may be retained indefinitely.

c) Deidentified Information We may de-identify Personal Information, and we own such Deidentified Information. We may retain de-identified data indefinitely and use it for product improvement, analytics, and research.

d) Free-text boxes If you submit free-text messages to support or other contact forms, provide only relevant information and avoid sensitive data like Social Security numbers or payment card data unless necessary for the services.

e) Other sources If you register using a third-party identity provider, the provider controls the data you submit to them. We may receive basic profile data from the provider to create or update your Forge account.

f) Non-Personal Information We may collect non-personal usage metrics such as frequency and duration of use.

g) Recording use of the website and product We may use analytics and error logging to measure performance and troubleshoot issues, including pages visited, features used, device information, session duration, and crash reports.

h) Information we may collect on the website Examples include identifiers (name, email, IP address), network activity, and general geolocation via IP address. Some of this may be collected by service providers acting on our behalf.

  1. Automated information collection Website and product We may use cookies, web beacons, and similar technologies to collect information about your device and how you use the website or product.

  • Cookies: We may use session and persistent cookies, including strictly necessary, performance, and functionality cookies. You can disable cookies in your browser, which may limit functionality.

  • Analytics: We may use analytics providers to collect aggregated, non-personal information for technical and statistical analysis. For example, Google Analytics’ practices are described at https://policies.google.com/technologies/partner-sites.

  • Web beacons and embedded links: We may use web beacons and tracked links in emails to understand engagement, in aggregate.

  • Third-party services: We may engage service providers for hosting, analytics, error logging, customer support tools, and AI processing. Examples include Amazon Web Services for hosting, analytics providers, logging tools, and customer support platforms. These service providers act on our behalf under agreements that require appropriate protections.

  1. How we use your information We collect and use information to:

  • Provide, operate, and improve the website and product

  • Process your input to generate suggestions and challenges

  • Maintain your account and preferences

  • Provide customer support

  • Personalize and improve features, timing, and copy

  • Develop new features and services

  • Communicate important service updates and administrative messages

  • Conduct analytics, research, and security monitoring

  • Comply with legal and regulatory obligations

  • Any other purpose disclosed at collection or with your consent

  1. Data retention We keep Personal Information as long as reasonably necessary to provide the service and for compatible purposes such as security, legal compliance, and dispute resolution, or until you withdraw consent where applicable. We may retain Non-Personal, Deidentified, and Aggregated data indefinitely. Any voice audio captured via the microphone is transcribed into text and the original audio file is permanently deleted immediately. We maintain a strict zero-retention policy for raw audio.

  2. How we disclose your information We do not sell or lease your Personal Information to any third party.

We may disclose Personal Information for business purposes to:

  • Service providers: hosting, analytics, error logging, customer support, email delivery, payment processing (if applicable), and related infrastructure

  • Aggregated or de-identified uses: analytics, research, and business purposes that do not identify you

  • Legal reasons: to comply with law or valid legal process; to respond to lawful requests by authorities; to enforce agreements or policies; to investigate and prevent fraud or security issues; or to address emergencies involving potential harm

  • Business transfers: in connection with a merger, sale, or reorganization, subject to this Policy

We will not share your Personal Information with any affiliate entity for their own independent marketing unless you consent.

  1. Your choices and privacy preferences

  • Email preferences: You can opt out of marketing emails by using the unsubscribe link in our emails or by contacting us at feedback@forgebonds.com. We may still send essential service messages.

  • Access and correction: You can view and update your Personal Information in your account or by contacting us at feedback@forgebonds.com.

  • Deletion: You can request deletion of your account and Personal Information by contacting feedback@forgebonds.com. We will delete data we have and can, subject to exceptions such as legal record-keeping.

  1. Text messaging If we offer SMS, you may opt in to receive messages. Message and data rates may apply. You may opt out at any time per the instructions in our messages. No purchase is required to opt in.

  2. Minors We do not knowingly collect Personal Information from children under 13 without verifiable parental consent. If we learn we have collected such information, we will delete it except as needed to obtain consent.

  3. Third-party websites This Policy does not apply to third-party sites. Review third-party privacy policies before using their services.

  4. Your rights under state law We strive to honor applicable state privacy rights, including access, correction, deletion, and portability, subject to verification and legal exceptions. Contact feedback@forgebonds.com to exercise your rights. We do not sell or share Personal Information as defined under California law. We do not discriminate against users for exercising their rights.

  5. Location of our website and services We provide services from the United States. Your data may be processed and stored in the United States and other locations that may have different privacy laws. We will process your Personal Information in accordance with this Policy.

  6. Safeguarding the information we collect We use commercially reasonable technical, administrative, and physical safeguards to protect Personal Information. No security is perfect. Protect your account credentials and notify us promptly of any suspected unauthorized access.

  7. Changes to this Privacy Policy We may update this Policy from time to time. We will post the updated Policy with the revised date and, where required, notify you via email.

  8. How to contact us Questions about this Policy or your Personal Information: Email: feedback@forgebonds.com Mail: Cognovi Labs, 31 S Main St. Suite 12, Dayton, Ohio, 45402.